Kitchen Aid Mixer
I’d like to share a truly miraculous experience I had today. I was making some sugar cookies in my trusty Kitchen Aid Epicurean Mixer when much to my dismay it let out a blood-curtling scream, well actually it was more like a painful whirring sound, but it was still awful. I panicked and called the Kitchen Aid doctor immediately in fear my good friend might go into a code blue. I let the doctor hear the heartwrenching sound coming from my poor mixer.
Much to my dismay she said, ” The motor is dead.” But then she followed with “Even though it’s out of the warantee, I am still going to replace your mixer for you. Actually I am going to upgrade it since your model is no longer made.”
I must say I have never experienced such fabulous customer service. True I will miss my old friend, I am looking forward to making a new friend in my new nickel colored 6 quart professional model! A disaster has been averted.
February 21st, 2006 at 7:34 pm
[...] Take your favorite chocolate chip cookie recipe. Let’s use Nestle’s Tollh0use for example. For chewy cookies, make sure your butter is cold - use the Kitchen Aid mixer to soften it with the paddle, but don’t heat it or let it warm to room temperature. Once the dough is mixed, put it back in the fridge for 15 minutes. The extra cold dough helps the center cook slower - producing a chewy and soft cookie. [...]